Consent to personal data processing

Consent

Acting freely, of my own will and in my own interest, and confirming my legal capacity, under Article 9 of Federal Law No. 152-FZ of 27.07.2006 “On Personal Data” I consent to Sole proprietor Evgeny Aleksandrovich Dubrovin (INN 773128205353, OGRNIP 326774600535500, contact email: support@aisup.pro; the “Operator”) processing my personal data on the terms below.

1. How consent is given

Consent is given by ticking the “I consent to the processing of my personal data” box when signing up, placing an order or paying, or sending the support form on https://app.aisup.pro (the “Site”, the “AIsup Service”); when signing in with Yandex ID, VK ID or Google — on the consent screen right after the first sign-in. The box is not pre-ticked; without it no account is created (the cabinet cannot be used) and no order or request is sent.

This consent is a separate document from the Public offer, the Privacy Policy and other documents. Consent to receive AIsup news and offers is separate and optional (Marketing consent).

The Operator stores the date and time of the tick (UTC), the IP address, browser details (user agent), the version and URL of this consent and the exact checkbox text to prove that consent was given.

2. Data processed

email address and password (stored only as a hash);

last name, first name, patronymic, login, avatar — if you entered them in your profile;

when signing in with Yandex ID, VK ID or Google: account ID, email, first and last name, profile photo;

phone number, company, messenger contacts (Telegram, MAX) — if you entered them in your profile;

buyer details for invoices and receipts: type (individual, sole proprietor, company), name, INN, KPP, address, bank, account number, BIC, invoice email — if you entered them;

order data: plan, packs, amount, payment method and status, invoice number, promo code, the saved YooKassa payment method (a token and the last 4 card digits, not the card number);

for partner program members: full name, INN, bank, account number, BIC, card number and phone number for SBP payouts;

your website URLs and the admin panel, FTP, SSH and API access you provide for the AI agent (access details are stored encrypted);

data from services you connect (Google Search Console, Google Analytics, Google Tag Manager, Yandex Webmaster, Yandex Metrica, Bing Webmaster Tools, Cloudflare): access tokens (encrypted) and the service account email;

support form: name, email, subject, message text, attached files;

messages and files in the AI agent chat and tickets, messages in the Site chat assistant (with the page URL and language);

Telegram or MAX chat ID and username — if you enabled notifications;

technical data recorded at sign-up, sign-in and when consents are ticked: IP address and the country, region and city derived from it on the Operator’s server, browser details (user agent), date and time, interface language; cookies — see the Cookie Policy.

Bank card details are entered on the payment service’s side; the Operator does not receive them. Special categories of personal data and biometric data are not processed.

3. Purposes

signing up, signing in and maintaining the account, including via Yandex ID, VK ID and Google;

concluding and performing the contract under the Public offer: access to the Service on the chosen plan, orders, payments and invoices;

running the AI agent and Service features: analysing and maintaining your websites, performing tasks, the site knowledge base, reports from connected services;

performing the partner contract under the Partner offer: tracking referred clients, calculating and paying rewards;

technical support and replies to requests;

service notices about the account, plan, payments, websites and tasks by email, Telegram and MAX (not advertising);

protecting the Site and its forms from spam and abuse, keeping accounts secure;

usage statistics to improve the Site;

meeting legal requirements, including accounting and tax.

4. Actions with the data

Collection, recording, systematization, accumulation, storage, clarification (updating, changing), retrieval, use, transfer (provision, access) to the parties listed in section 5, including cross-border transfer in the cases listed in section 5, blocking, deletion and destruction, with or without automation. Personal data is not disclosed to the general public.

5. Who receives the data

Only to the extent needed for the purposes in section 3:

SpaceWeb LLC (St Petersburg) — hosting the Service, its database and files on a server in Russia;

YANDEX LLC — Yandex 360 mail (sending Service emails and receiving support emails: email address, text, attachments), Yandex Metrica (visit statistics: cookies, IP address, actions on the Site), Yandex ID (sign-in, if you choose it);

Yandex.Cloud LLC (Yandex SmartCaptcha) — spam checks of forms: IP address and browser technical data;

VK LLC (VK ID, VK Mini Apps) — sign-in, if you choose it;

Robokassa LLC — accepting payment: email, order number, description and amount;

YooMoney NCO LLC (YooKassa) — accepting payment and the fiscal receipt: email, buyer name and INN (if provided), description and amount;

Sole proprietor Nikita Andreevich Agafonov (AITunnel service, INN 692499040700) — relaying requests to artificial intelligence models: conversation and task texts and website information the AI agent and the chat assistant need to answer;

MAX LLC (MAX messenger) — delivering notifications, if you enabled them: chat ID and notification text;

Telegram and Cloudflare, Inc. (network gateway for delivering Telegram messages) — delivering Telegram notifications, if you enabled them: chat ID and notification text;

Google LLC, YANDEX LLC, Microsoft Corporation, Cloudflare, Inc. — only when you connect the respective services in the cabinet: API requests on your behalf with the access you granted;

banks — for invoice payments and partner payouts: details in payment documents;

public authorities — only where required by Russian law.

Service data is stored on a server in the Russian Federation.

Cross-border transfer. The artificial intelligence models that receive AI agent and chat assistant requests via AITunnel are developed and hosted by foreign companies (including in the USA). Conversation and task texts, and any information they contain, are therefore transferred to servers outside the Russian Federation. Telegram chat IDs and notification texts (if you enabled Telegram notifications) and API requests to Google, Microsoft and Cloudflare (if you connected those services) are also transferred outside Russia. By giving this consent you agree to such transfer. Please do not include unnecessary personal data in conversations with the AI agent and the chat assistant.

If you give the Service personal data of other people (for example, access credentials or data of your website’s visitors or customers contained in website content), you confirm you are entitled to do so; the Operator processes such data only to perform your tasks.

6. Retention, term and withdrawal

Consent is valid until the purposes are achieved or until it is withdrawn.

You may withdraw consent at any time by emailing support@aisup.pro from the address used at sign-up (or stating that address).

After withdrawal the Operator stops processing and destroys the personal data within 30 days, except data that must be kept by law and cases where processing is allowed without consent (including performing a contract already concluded). Withdrawing consent means deleting the account and ending access to the Service.

Retention periods: payment and invoice records — 5 years (accounting and tax); the consent log (date, IP address, version) — 3 years after withdrawal; data of websites you deleted — 90 days after deletion; Site chat assistant conversations — 1 year; other account data — while the account exists.

Withdrawing this consent does not withdraw marketing consent, and vice versa: each is withdrawn separately.

7. Your rights

You may obtain information about the processing of your data, demand that it be clarified, blocked or destroyed if it is incomplete, outdated, inaccurate or not needed for the stated purpose, and appeal the Operator’s actions to Roskomnadzor or a court (Articles 14 and 17 of Law No. 152-FZ). See the Privacy Policy for details.

8. Operator

Sole proprietor Evgeny Aleksandrovich Dubrovin

INN: 773128205353

OGRNIP: 326774600535500

Email: support@aisup.pro

Service site: https://aisup.pro, https://app.aisup.pro